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INITIAL PROGRAM DESIGN AND LAUNCH

ASSESSMENT AND PLANNING

Utilizing the POST four-step planning practice (People, Objectives, Strategy, Technology), SMS will consult with you and your team to create a customized social media plan. Together, we can strategize and implement ways to launch pages, drive traffic and generate fans.

LAUNCH BLOG & SOCIAL NETWORKING PLATFORMS

•    Working with our designer or yours, SMS will create a blog platform to link with or reside on your corporate Web site.
•    SMS will provide content guidelines to ensure optimum usability and search engine optimization.
•    Our team can write and populate blog and Microblogging Sites with a backlog of posts to add credibility prior to launch.
•    SMS will work with you to design and implement a custom Welcome Tab on Facebook or Twitter.

CONTENT CREATION

SILVER LEVEL
•    Four 200-to-400-word blog posts per month (typically one post per week)
•    Four microblogs each to any two networking platforms per month (Typically, one microblog on Facebook and a ‘tweet’ similar in content on Twitter each week.)

GOLD LEVEL
Six 200-to-400-word blog posts per month
•    Eight microblogs each to any two networking platforms per month (Typically, two microblogs on Facebook and two ‘tweets’ similar in content on Twitter each week.)

PLATINUM LEVEL
•    Eight 200-to-400-word blog posts per month (typically two posts per week)
•    Sixteen microblogs each to any two networking platforms per month (Typically, four microblogs on Facebook and four ‘tweets’ similar in content on Twitter each week.)

COMMUNITY MANAGEMENT
•    Listen and monitor brand conversation on blog(s) and networking platforms, such as Facebook and twitter
•    Respond and engage with target audience
•    Build following of true-fans
•    Escalate questions/complaints/compliments

METRICS & REPORTING
•    Reports from Twitter and Facebook
•    Blog analytics
•    Campaign revision and refinement based on metrics